Discover Independence Through Mobility with our Prosthetics
Our approach to doing business is guided by our core philosophy:
- Providing Convenience
- Dependability
- Advanced Technology
- Dedication to Clinical Excellence
Synergy employs the highest level of ABC certified clinicians in the industry. We provide unwavering support for specialized training and continuing education for our clinicians, giving them access to continuing education and training allows our clinicians to deliver the best service with the utmost quality and success.
We will work closely with you to design a prosthesis that meets your needs and exceeds your expectations. Our team takes great pride in our work and spend the time necessary to achieve an optimum fit for you.
At Synergy, we understand how devastating it is to lose a limb, and we are proud to be able to help our patients regain their function and self-confidence with a high quality, durable prosthesis.
Our practitioners evaluate, design, and fit patients with custom, as well as off the shelf, orthotic and prosthetic devices. Our unified, continuum of care and unique philosophy allows us to manage the entire spectrum of a patients care, maximizing their prosthetic and orthotic experience.
We provide preparatory and definitive prostheses for all levels of amputation designed to match the functional goals and needs of each patient.
Below are the types of prostheses we manufacture in-house:
Types of Lower Extremity Prosthetics We Fit
Upper Extremity
Who Are Our Amputees?
- 80% Diabetics and PVD
- Congenital Related
- Cancer Related
- Trauma Based
Synergy uses the latest technologies available on both the clinical side of patient care as well as the administrative side of the business, which allows us to achieve quality results and impressive turnaround times that patients and facilities appreciate.
We have developed and built our own proprietary EMR and CRM software specifically designed for the DME/POS industry, giving us an unprecedented level of organization and customer service tools.
Clinically our CPO’s use the latest 3D scanning and modification tools available. Our central fabrication lab is outfitted with CNC carvers and state of the art 3D printers giving us great in-house flexibility and control over fabrication needs, dramatically increasing our ability to meet patient and facility delivery deadlines.
Synergy offers top tier Certified Peer Counseling and pre amputee consultation.
Our counselors are passionate and battle tested. They are 100% DEDICATED AMPUTEE ADVOCATES and lead by example.
What are K Levels ?
- K0 - Non-Candidate
- K1 - Transfer use only
- K2 - Household ambulatory use
- K3- Community ambulatory use
- K4 - Athletes and Children
The Synergy Process
Why is it important to Call Your Prosthetist Immediately for every amputee admitted into your facility?
Important & Relevant Facts
Amputees are often times eligible for a number of services even if their amputation is not the reason they have come into your care. Getting your Prosthetist involved the second an Amputee is admitted into your facility can result in multiple positive benefits for both the patient and your facility.
Amputees can be eligible at any time for a new socket, soft goods (sox and liners), or a complete new full build of leg for a multitude of medical necessity reasons.
WHO IS A CANDIDATE?
THIS QUESTION CAN ONLY BE DETERMINED BY A LICENSED AND CERTIFIED PROSTHETIST through a series of CMS regulated tests. Per CMS guidelines, no other medical professional is capable of determining candidacy.
These patient care opportunities can generate new billing instances for your facility, which you may not have been aware of and can allow most amputees to become an active part of your physical therapy case load immediately.
Getting our Prosthetist in to see a newly admitted amputee within the first 48 hours of admittance is critical to getting the process started quickly and ensuring the fastest turn around possible, eliminating those frustrating long waits for your prosthetic supplier to deliver services in a timely manner.
Patient Visits
What happens during the Initial Visit From the Patient perspective?
Our staff will discuss the following patient objectives:
- Prosthetic Options - What type of prosthetic options are available for the patient.
- Timeline - What can the patient expect regarding the process and when they will receive their prosthesis.
- Patient Goals - Discuss patient's motivation, expectations, and goals during rehab and beyond.
- Verify Benefits - Our staff will verify patient insurance benefits and get the paperwork process started.
- Patient Candidacy - Is your patient a candidate for a new prosthesis or supplies.
- Billing Opportunities - Can your facility benefit from a possible new billing instance.
- Timeline - What can the facility expect regarding the process, when they can add a patient to PT caseload, and initiate therapy and billing.
Initial Visit - Clinical Process Begins
- Prosthetic Evaluation - Synergy CPO performs clinical evaluation, which starts the clinical and administrative paperwork process.
- 3D Digital Scan of Residual Limb - Residual limb is scanned digitally and electronically transmitted directly to the Synergy central fabrication lab where prosthetic production begins.
- Paperwork/RX - Synergy administrative team initiates clinical paperwork process expediting benefits protocols from the onset.
- Shrinker Fitting - Shrinker is fit and left on patient (based on healing status) to ensure proper shaping of the residual limb while 1st check socket is being made.
Second Visit - Clinical Process Continued
Synergy Prosthetist continues clinical treatment while Synergy admin team continues collecting and processing final paperwork needed for delivery.
- 3D Digital Scan of Residual Limb - Residual limb is scanned digitally again to measure and accommodate for any volumetric changes in the residual limb since the 1st visit.
- 1st Check Socket Fitting - Synergy CPO fits the first check socket on patient making any necessary adjustments required to move on to the definitive process.
- Walking Check Socket - Patient is left in a walking check socket (when deemed beneficial) by the CPO if there are no substantial changes of the limb. Therapy can begin if patient is left in walking check socket.
- RX and Physician Notes Collected - Synergy Admin and DOPC teams collect all final paperwork needed for delivery appointment.
Third Visit - Delivery of Definitive Device
Synergy Prosthetist delivers device and educates.
- 3D Digital Scan of Residual Limb - Residual limb is scanned digitally again to measure and accommodate for any volumetric changes in the residual limb since the 1st and 2nd visits.
- Definitive Delivery of Device - Synergy CPO fits the definitive device on patient making any necessary adjustments required to leave patient in a usable and comfortable final device.
- Patient Education - Synergy CPO will educate patient regarding prosthetic hygiene and prosthetic sock management.
- Follow up is Scheduled - Synergy CPO schedules a follow up visit in 3 weeks time to check on patient progress and device functionality.
The Synergy Continuum of Care
Synergy prides itself on an outstanding continuum of care which includes staying involved in our patients care long after their prosthetic device is delivered.
Synergy often accompanies patients to their regular primary care physician appointments and stays closely involved with their follow up care in an effort to ensure our patients experience not only the joy of a quality premium device, but pride and confidence of being a happy and functional amputee.
